Account Setup Guide

This section guides new users through the account activation process after receiving an invitation email.

Invitation Email Overview

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The invitation email contains:

Header:

Body:

Primary Action:

Alternative Access:

Expiration Notice:


Account Setup Steps

Step 1: Click Setup Link

Method A: Click Button

  1. Open invitation email

  2. Click "Set Up Password" button

  3. Browser opens account setup page

Method B: Copy/Paste URL

  1. Locate full URL in email (below button)

  2. Copy entire URL

  3. Paste into browser address bar

  4. Press Enter


Step 2: Account Setup Page

The Account Setup page allows you to create a password for your new Atra RMS account.

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Step 3: Password Requirements

Your new password must meet all of the following security requirements:

Mandatory Requirements:

Requirement

Description

Example

Length

Minimum 8 characters

MyP@ssw0rd (10 chars ✓)

Lowercase

At least one lowercase letter (a-z)

myPassword1! ✓

Uppercase

At least one uppercase letter (A-Z)

MyPassword1! ✓

Numeric

At least one number (0-9)

MyPassword1! ✓

Special Character

At least one symbol (!@#$%^&*)

MyPassword1! ✓

Additional Restrictions:

❌ Cannot start with hyphen (-): -MyPassword1! is invalid
❌ Cannot contain parentheses ( ): MyPass(word)1! is invalid

Password Examples:

✅ Valid Passwords:

❌ Invalid Passwords:


Step 4: Enter Password and Confirm Password

Password Field:

  1. Click in "Password" input field

  2. Type your chosen password meeting all requirements

  3. Click eye icon (👁️) to toggle visibility (optional)

Confirm Password Field:

  1. Click in "Confirm Password" input field

  2. Re-type the exact same password

  3. System validates both passwords match


Step 5: Create Account
  1. Verify all password requirements satisfied

  2. Confirm both password fields match

  3. Click "CREATE ACCOUNT →" button

System Processes:

  1. Validates password meets all requirements

  2. Validates passwords match

  3. Creates account in Atra RMS

  4. Expires invitation link

  5. Sends confirmation email

Success:

Error:

       


Account Creation Success Email

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Shortly after account creation, you'll receive a confirmation email.

Email Contents:

Purpose:


Important Notes on Expiration

⏰ 24-Hour Validity:

After 24 Hours:

✅ Post-Setup Expiration:

Once you successfully set up your password:


Invitation Expired 

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If you try to access an expired invitation link, you'll see:

Message:

Common Reasons:

Time Limit: 24 hours passed since invitation was sent

Next Steps:

If Account Already Created:

If Account Not Yet Created:




Login Page Guide

The login page is your entry point to the Atra RMS platform.

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Accessing the Login Page

Direct URL:

https://atra.atreyo.io/login

From Emails:


How to Log In

[INSERT SCREENSHOT: Login_Form.png]

Step 1: Enter Email

Step 2: Enter Password

Step 3: Log In


Troubleshooting Login Issues

Problem: "Invalid Password" Error

Solutions:


Problem: "User Not Found"

Solutions:


Need Help?

Forgot Password?

Contact Us:



Revision #4
Created 2026-02-04 07:06:08 UTC by Deep
Updated 2026-04-27 09:35:10 UTC by Deep