# Password Recovery Guide

If you forget your password, use this process to reset it securely.

#### Step 1: Password Recovery Page

[![image.png](https://docs.atreyo.in/uploads/images/gallery/2026-04/scaled-1680-/G6Limage.png)](https://docs.atreyo.in/uploads/images/gallery/2026-04/G6Limage.png)

Accessing Recovery Page:

1. Go to login page
2. Click "Forgot password?" link
3. Password Recovery page opens

---

#### Step 2: Enter Registered Email

Steps:

1. Click in "Email" field (📧)
2. Type the email address associated with your Atra RMS account
3. Verify email is correct (check for typos)
4. Click "SEND RECOVERY LINK →" button

System Processes:

1. Validates email exists in system
2. Generates secure recovery token
3. Sends recovery email to address

---

#### Step 3: Check Email for Recovery Link

[![image.png](https://docs.atreyo.in/uploads/images/gallery/2026-04/scaled-1680-/lQXimage.png)](https://docs.atreyo.in/uploads/images/gallery/2026-04/lQXimage.png)

Email Arrives:

- Subject: "Atra-RMS Account Recovery"
- Delivery Time: Usually within 1-5 minutes
- Check Spam: If not in inbox, check junk/spam folder

Email Contents:

- Recovery confirmation message
- "Set Up New Password" button (teal)
- Backup recovery URL below button

---

#### Step 4: Click Recovery Link

Method A: Click Button

1. Open recovery email
2. Click "Set Up New Password" button
3. Browser opens password reset page

Method B: Copy/Paste URL

1. Locate full URL in email (below button)
2. Copy entire URL
3. Paste into browser address bar
4. Press Enter

---

#### Step 5: Setup New Password Page

The password reset page allows you to create a new password.

[![image.png](https://docs.atreyo.in/uploads/images/gallery/2026-04/scaled-1680-/Rn9image.png)](https://docs.atreyo.in/uploads/images/gallery/2026-04/Rn9image.png)

---

#### Step 6: Enter New Password

\[INSERT SCREENSHOT: New\_Password\_Input.png\]

Password Requirements:

- Minimum 8 characters
- At least one lowercase letter (a-z)
- At least one uppercase letter (A-Z)
- At least one number (0-9)
- At least one special character (!@#$%^&\*)
- Cannot start with hyphen (-)
- Cannot contain parentheses ( )

Steps:

1. Enter new password in "Password" field
2. Click eye icon (👁️) to toggle visibility if needed
3. Re-enter same password in "Confirm Password" field
4. Verify both fields match

---

#### Step 7: Reset Password

1. Verify all requirements met
2. Confirm passwords match
3. Click "RESET PASSWORD →" button

System Processes:

1. Validates password meets requirements
2. Updates password
3. Expires recovery link
4. Sends confirmation email

---

#### Password Recovery Success

After successful password reset:

Message:

"Your account has been successfully recovered"

Next Steps:

- Click "Sign In" link
- Go to login page
- Use your email and new password to log in

---

#### Password Recovery Success Email

[![image.png](https://docs.atreyo.in/uploads/images/gallery/2026-04/scaled-1680-/3bXimage.png)](https://docs.atreyo.in/uploads/images/gallery/2026-04/3bXimage.png)

Confirmation email sent after successful password reset.

Email Contents:

- Subject: "Atra RMS Account Recovery Successful"
- Confirmation message

Purpose:

- Confirms password was changed
- Security notification

---

#### Important Validity Information

⏰ 24-Hour Validity:

Recovery links are valid for 24 hours from email receipt.

After 24 Hours:

- Link expires automatically
- "Recovery link has expired" page displays
- Must restart recovery process from beginning

✅ Post-Recovery Expiration:

After successful password reset:

- Recovery link expires immediately
- Prevents reuse of recovery link
- Security measure

Multiple Requests:

- If you request recovery multiple times, only the latest link works
- Previous recovery links are automatically invalidated
- Use the most recent email received

---

#### Other Actions on Recovery Pages

Back to Sign In:

- Click "Sign In" link
- Returns to main login page
- Use if you remember your password

Contact Us:

- Click "Contact Us" link
- Opens atreyo.in contact us form
- Get help with recovery issues

---