VPN Tunnel Creation Guide

Create a new VPN tunnel to enable secure remote access for users and devices.

Prerequisites

Before creating VPN tunnel:

✅ You have "VPN Create" permission
✅ You have "Devices View" permission (required dependency)
✅ You understand which devices/users need VPN access
✅ You know the network topology (especially for network forwarding decisions)

Step 1: Navigate to Creation Form

1. Click "VPN" in left sidebar menu

2. Click "+CREATE" button (teal, top-left)

3. VPN Tunnel creation form loads

Step 2: Complete Tunnel Form

Tunnel Name (Required)

Naming Conventions:

• Length: 3-50 characters

• Allowed: Letters, numbers, spaces, hyphens (-), underscores (_)

• Not allowed at start/end: Hyphen, underscore

• No consecutive special characters

Examples:

• ✅ Production Tunnel 01

• ✅ Office_VPN

• ✅ Remote-Access-Main

• ❌ _Tunnel (starts with underscore)

• ❌ VPN--Tunnel (consecutive hyphens)

💡 Naming Best Practices:

• Indicate purpose: "Production", "Development", "Support"

• Include location if relevant: "Mumbai_Office_VPN"

• Use consistent naming: "Site_Function_Number"

Organization (Required)

Select the organization where the tunnel will be created.

Dropdown Options:

• Your current organization

• Child organizations under your management

Important:

• Only devices/users from selected organization (and its children) can be added

• Cannot add devices/users from parent organizations

Step 3: Review and Create

Before submitting, review:

✅ Tunnel name is descriptive
✅ Correct organization selected

Form Actions:

After Creation

Immediate Effects:

1. New tunnel appears in VPN Tunnel List

2. Tunnel Status: Disabled

3. Process State: Exited (not running yet)

Next Steps:

1. Start the VPN Process (see Tunnel Overview page)

2. Add devices and users to tunnel

3. Users download VPN client (if not already installed)

4. Users connect via VPN Desktop Application