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Getting Started with Atra-RMS

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The DeviceOverview page is your command center in Atra RMS, offering a birds-eye view of your fleet and activity. From the navigation panel on the left, you can manage your Devices, VPN, Organizations, Users, and Roles. The panel also includes quick-access buttons to download the Atra VPN Client, view the Docs, or switch between light and dark modes via the theme toggle. For a cleaner view, you can collapse the panel using the icon at its top-right corner.

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Device, VPN Tunnels & Organization Summary

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Cards

The foursix summary cards at the top display real-time datametrics for your organization and its immediate child organizations (1 level below):.

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Card Breakdown

1. Online Devices

  • Online:Displays: Number of devices currently online.

  • Offline:Scope: Your organization + direct child organizations only

2. Offline Devices

    Displays: Number of devices currently offline.

    AllCommon Devices:Reasons: TotalDevice numberpowered ofoff, devicesnetwork registeredissues, underor your organization and its direct child organizations.maintenance

    ChildAction: Organizations:Click Thethrough numberto ofDevice List to investigate specific offline devices

    Scope: Your organization + direct child organizations created under your organization.only

    3. All Devices

      Displays: Total registered devices under your management

      Calculation: Online + Offline devices

      Scope: Your organization + direct child organizations only

      4. Active VPN

        Displays: Number of active VPN Tunnels currently running

        Scope: Your organization + direct child organizations only

        5. Total VPN

          Displays: Number of total VPN Tunnels

          Calculation: Running + Exited 

          Scope: Your organization + direct child organizations only

          4. Child Organizations

            Displays: Count of immediate child organizations

            Example:
             If ayour Level 1 organizationorg has 3 direct childrenchildren, this shows "3"

            Note: Does not count grandchild organizations (Level 2),3)

            it will display

            💡 3Tip: underUse Childthese Organizations.cards for quick health checks. A sudden spike in offline devices may indicate network issues requiring investigation.

            🎉

            Welcome Card & Key Action

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            The cardLocated on the right side of the summary section, this card provides a welcome message and a quick actionaccess button:to the most common initial action.

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            Components

            Welcome Message

            • WelcomeBrief introduction to Atra RMS: A brief introduction to the device and remote managementRMS platform.

            • REGISTERDisplayed DEVICEon (Orangeevery Button): Click this buttonlogin to navigate directly to the page for registering aorient new device on the platform.users

            REGISTER

            📊DEVICE All DevicesButton (Bar Chart)

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            The bar chart on the left displays the total count of all registered devices, grouped by model name (e.g., AG-702-LT-EU-V48, AG-207-LT-EU).Orange)

            • EachPurpose: bar represents a uniqueFast-track device model.registration

            • TheAction: numberNavigates above each bar indicates the total count of that model currently registered under your organization and its direct child organizations (e.g., 5 for AG-702-LT-EU-V48).

            🥧 Online and Offline Devices (Pie Charts)

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            The pie charts on the right break down the overall device status into Online and Offline categories, showing how each device model contributesdirectly to theseDevice statuses.

            Registration

              Online Devices (Top Pie Chart): Displays the percentage of all currently online devices belonging to each registered model.
              Example: 85.7% of all online devices are of the model AG-702-LT-EU-V48.form

              OfflineShortcut: Bypasses Devices (Bottommenu Pie Chart): Displays the percentage of all currently offline devices belonging to each registered model.
              Example: 63.6% of all offline devices are of the model AG-702-LT-EU-V48.

              🗺️ Map Functionality

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              The map displays the physical locations of devices, represented by icons.

                Location Source:
                Devices are shown on the map only if:

                  The location monitoring service is active on the device and it can fetch a GPS location, ornavigation

                  The device’s location has been set manually.

                  Device Status:

                    A gateway with a Wi-Fi icon and a green dot indicates the device is Online.

                    A gateway with a warning icon indicates the device is Offline.

                    Device Information:
                    Hover over a gateway icon (pin) on the mapWhen to viewUse: itsRegistering Serialnew Number.

                    🧭 Map Navigation

                      Zoom Controls (+ / -): Use the plus (+) and minus (-) icons at the top-left cornerGateways to zoom in and zoom out of the map area.

                      🆕 Recently Registered Devices

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                      The Recently Registered Devices table provides a quick overview of the last 10 devices registered under your organization and its child organizations.

                      📋 Device Details

                      The table displays five key details for each recently registered device:

                        Name: The unique name assigned to the device (e.g., HERMES_207).

                        Model: The model name of the device (e.g., AG-207-LT-EU).

                        Organization: The organization to which the device is currently assigned (e.g., ATREYO DEMO).

                        Registered By: The user who registered the device (e.g., VIVEK, DHRUV).

                        Registered On: The date and time when the device was added to Atra-RMS (e.g., Sep 30, 2025, 11:31 AM).

                        ⚙️ Key Action

                          View Device Profile: Click on a device’s Name in the list to navigate to its detailed profile page.fleet

                          Device Statistics Charts

                          🏢All RecentlyDevices AddedBar ChildChart Organizations(Right Side)

                          This chart provides a visual breakdown of your online and offline device fleet by model type.

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                          The

                          Recently

                          Chart AddedElements:

                          Child
                          Organizations

                          X-Axis: Device model names (e.g., AG-702-LT-EU-V48, AG-207-LT-EU)

                          Y-Axis: Total device count

                          Bar Values: Displays the total count of online and offline devices above each bar. Numbers in the green section indicate the online device count, while numbers in the red section indicate the offline device count.

                          Scope: Your organization + direct child organizations

                          Use Cases:

                            Activity Status: View ratios of Online vs. Offline devices across your entire fleet.

                            Device Status Activity (Left side)


                            This list provides a quick summarysnapshot of the lastmost 5recent childconnectivity organizationsevents, createdhighlighting underexactly yourhow organization.long ago a device moved to its current Online or Offline state.

                            📋 Organization Detailsobraz.png

                            TheCard list displays the following key information for each organization:Elements:

                            • Device Name: The specific identifier/name of the device.

                            Organization: The organization or child organization the device belongs to.

                            Status: A color-coded indicator showing the current state (Online/Green or Offline/Red).

                            Status Changed Time: Displays the relative or absolute time the device last switched status (e.g., "Online since 1 hour ago" or "Offline since 6 hours ago").

                            Time Filters: Quick-toggle options to filter events within the last 1, 6, 12, or 24 hours.

                            Scope: Your organization + direct child organizations.

                            Use Cases:

                              Connectivity Troubleshooting: Identify devices that have recently dropped offline to prioritize immediate maintenance or remote restarts.

                              Stability Monitoring: Observe if specific organizations are experiencing frequent "flapping" (devices repeatedly cycling between online and offline).

                              Deployment Validation: Confirm that newly installed devices have successfully reached an "Online" status within the expected timeframe.

                              Map Functionality

                              The interactive map displays geographic locations of your device fleet.

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                              Location Data Sources

                              Devices appear on the map only when location data is available from:

                                GPS Service (Automatic)

                                  Device fetches GPS coordinates

                                  Manual Entry

                                    The User sets fixed coordinates

                                    Stored in cloud only (not on device)

                                    Useful for stationary installations without GPS

                                    ⚠️ Important: If neither source is active, the device will not appear on the map, even if online.

                                    Device Status Indicators

                                    Online Device Icon:

                                      Gateway symbol with Wi-Fi icon

                                      Green dot indicator

                                      Hover to see Serial Number

                                      Offline Device Icon:

                                        Gateway symbol with warning/alert icon

                                        Hover to see Serial Number

                                        Map Navigation

                                        Zoom Controls:

                                          Plus (+) Button: Zoom in for detailed view

                                          Minus (-) Button: Zoom out for broader overview

                                          Location: Top-left corner of map

                                          Mouse Wheel: Alternative zoom method (if supported)

                                          Pan/Drag:

                                            Click and hold to drag map

                                            Reposition view to focus on specific regions

                                            💡 Pro Tip: Use the map for quick visual confirmation that devices are deployed in expected locations.


                                            Currently Connected Users (Right side)

                                            This card displays a view of all users currently connected to the VPN tunnel via the Atra VPN Client.

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                                            Card Elements:

                                              User Name: The identity of the user currently connected.

                                              Organization: The name of the recently created child organization (e.g.,with DEMO_1,which TESTthe ORGANIZATIONuser 1).is associated.

                                              CreatedVPN On:Tunnel Name: The datename andof timethe VPN tunnel to which the user is connected.

                                              Connected Time: The specific timestamp when the organizationuser wasestablished created.the connection to the VPN tunnel.

                                              Scope: Your organization + direct child organizations.

                                              Use Cases:

                                                Gain instant visibility into how many users are actively working via VPN at any given moment.

                                                See which VPN tunnels are most heavily utilized by tracking the distribution of active users across available tunnels.

                                                Note: This card will only be displayed if a user is connected; otherwise, the map will be shown in full width.

                                                Recent Activity Tables

                                                🧭Recently Registered Devices

                                                This table shows the last 10 devices added to your system, providing a quick view of new devices onboarding.

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                                                Column

                                                Information

                                                Name

                                                Custom device identifier

                                                Model

                                                Gateway model name

                                                Organization

                                                Assigned organizational name

                                                Registered By

                                                User who registered the device

                                                Registered On

                                                Date and time of registration

                                                Key Action:

                                                  Click device Name → Opens full Device Detail Page for monitoring

                                                  Common Uses:

                                                    Verify recent device additions were processed correctly

                                                    Identify who registered devices

                                                    Recently Added Child Organizations

                                                    This list shows the last 5 child organizations created.

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                                                    Column

                                                    Information

                                                    Name

                                                    Child organization identifier

                                                    Created On

                                                    Date and time of creation

                                                    Common Uses:

                                                      Verify that new organizations were created correctly

                                                      Device Count by Organization (Treemap)

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                                                      The Device Count by Organization treemap visuallyprovides representsan theintuitive distributionvisual representation of devicesdevice distribution across your currentorganizational organization and its direct child organizations.hierarchy.

                                                      🎯 Purposeobraz.png

                                                      The treemap uses

                                                      Understanding the sizeTreemap

                                                      of

                                                      Visual each rectangular area to represent the relative number of devices within each organization.Encoding:

                                                      • LargerRectangle rectanglesSize: indicateProportional a higherto number of registereddevices in that organization

                                                      Larger Rectangle: More devices. assigned

                                                      Smaller Rectangle: Fewer devices assigned

                                                      📊 Data DisplayDisplay:

                                                      • Organization Area:Label: EachName visible inside each rectangle represents a single organization (e.g., ATREYO DEMO, DEMO_1, TEST ORGANIZATION 1).

                                                      • Device Count: Hover overTooltip: anShows organization’s area (e.g., the tooltip for ATREYO DEMO) to view the exact numberdevice of devices registered under that organization.count

                                                      • Color: Each organization has a distinct color

                                                      Important Note:Scope TheNote

                                                      number

                                                      ⚠️ shownCritical representsUnderstanding:

                                                      only

                                                      Each therectangle shows ONLY devices registered directly to that specific organizationorganization. — itIt does notNOT include devices from its child organizations.organizations Eachbelow childit.

                                                      organization

                                                      Example:

                                                      has
                                                      its own

                                                      ATREYO separate(Level area1): and50 countdevices withinregistered thedirectly

                                                      treemap.

                                                      DEMO_1 (Level 2 child): 30 devices registered directly

                                                      Treemap shows: ATREYO = 50, DEMO_1 = 30 (NOT 80)
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