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Getting Started with Atra-RMS

📊

The DeviceOverview page is your command center in Atra RMS, offering a birds-eye view of your fleet and activity. From the navigation panel on the left, you can manage your Devices, VPN, Organizations, Users, and Roles. The panel also includes quick-access buttons to download the Atra VPN Client, view the Docs, or switch between light and dark modes via the theme toggle. For a cleaner view, you can collapse the panel using the icon at its top-right corner.

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Device, VPN Tunnels & Organization Summary

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Cards

The foursix summary cards at the top display real-time datametrics for your organization and its immediate child organizations (1 level below):.

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Card Breakdown

1. Online Devices

  • Online:Displays: Number of devices currently online.

  • Offline:Scope: Your organization + direct child organizations only

2. Offline Devices

  • Displays: Number of devices currently offline.

  • AllCommon Devices:Reasons: TotalDevice numberpowered ofoff, devicesnetwork registeredissues, underor your organization and its direct child organizations.maintenance

  • ChildAction: Organizations:Click Thethrough numberto ofDevice List to investigate specific offline devices

  • Scope: Your organization + direct child organizations created under your organization.only

3. All Devices

  • Displays: Total registered devices under your management

  • Calculation: Online + Offline devices

  • Scope: Your organization + direct child organizations only

4. Active VPN

  • Displays: Number of active VPN Tunnels currently running

  • Scope: Your organization + direct child organizations only

5. Total VPN

  • Displays: Number of total VPN Tunnels

  • Calculation: Running + Exited 

  • Scope: Your organization + direct child organizations only

4. Child Organizations

  • Displays: Count of immediate child organizations

  • Example:
     If ayour Level 1 organizationorg has 3 direct childrenchildren, this shows "3"

  • Note: Does not count grandchild organizations (Level 2),3)

    it
    • will
display

💡 3Tip: underUse Childthese Organizations.cards for quick health checks. A sudden spike in offline devices may indicate network issues requiring investigation.

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Welcome Card & Key Action

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The cardLocated on the right side of the summary section, this card provides a welcome message and a quick actionaccess button:to the most common initial action.

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Components

Welcome Message

  • WelcomeBrief introduction to Atra RMS: A brief introduction to the device and remote managementRMS platform.

  • REGISTERDisplayed DEVICEon (Orangeevery Button): Click this buttonlogin to navigate directly to the page for registering aorient new device on the platform.users

REGISTER

📊DEVICE All DevicesButton (Bar Chart)

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The bar chart on the left displays the total count of all registered devices, grouped by model name (e.g., AG-702-LT-EU-V48, AG-207-LT-EU).Orange)

  • EachPurpose: bar represents a uniqueFast-track device model.registration

  • TheAction: numberNavigates above each bar indicates the total count of that model currently registered under your organization and its direct child organizations (e.g., 5 for AG-702-LT-EU-V48).

🥧 Online and Offline Devices (Pie Charts)

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The pie charts on the right break down the overall device status into Online and Offline categories, showing how each device model contributesdirectly to theseDevice statuses.

Registration

  • Online Devices (Top Pie Chart): Displays the percentage of all currently online devices belonging to each registered model.
    Example: 85.7% of all online devices are of the model AG-702-LT-EU-V48.form

  • OfflineShortcut: Bypasses Devices (Bottommenu Pie Chart): Displays the percentage of all currently offline devices belonging to each registered model.
    Example: 63.6% of all offline devices are of the model AG-702-LT-EU-V48.

🗺️ Map Functionality

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The map displays the physical locations of devices, represented by icons.

  • Location Source:
    Devices are shown on the map only if:

    • The location monitoring service is active on the device and it can fetch a GPS location, ornavigation

    • The device’s location has been set manually.

  • Device Status:

    • A gateway with a Wi-Fi icon and a green dot indicates the device is Online.

    • A gateway with a warning icon indicates the device is Offline.

  • Device Information:
    Hover over a gateway icon (pin) on the mapWhen to viewUse: itsRegistering Serialnew Number.

🧭 Map Navigation

  • Zoom Controls (+ / -): Use the plus (+) and minus (-) icons at the top-left cornerGateways to zoom in and zoom out of the map area.

🆕 Recently Registered Devices

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The Recently Registered Devices table provides a quick overview of the last 10 devices registered under your organization and its child organizations.

📋 Device Details

The table displays five key details for each recently registered device:

  • Name: The unique name assigned to the device (e.g., HERMES_207).

  • Model: The model name of the device (e.g., AG-207-LT-EU).

  • Organization: The organization to which the device is currently assigned (e.g., ATREYO DEMO).

  • Registered By: The user who registered the device (e.g., VIVEK, DHRUV).

  • Registered On: The date and time when the device was added to Atra-RMS (e.g., Sep 30, 2025, 11:31 AM).

⚙️ Key Action

  • View Device Profile: Click on a device’s Name in the list to navigate to its detailed profile page.fleet

Device Statistics Charts

🏢All RecentlyDevices AddedBar ChildChart Organizations(Right Side)

This chart provides a visual breakdown of your online and offline device fleet by model type.

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The

Recently

Chart AddedElements:

Child
    Organizations

  • X-Axis: Device model names (e.g., AG-702-LT-EU-V48, AG-207-LT-EU)

  • Y-Axis: Total device count

  • Bar Values: Displays the total count of online and offline devices above each bar. Numbers in the green section indicate the online device count, while numbers in the red section indicate the offline device count.

  • Scope: Your organization + direct child organizations

Use Cases:

  • Activity Status: View ratios of Online vs. Offline devices across your entire fleet.

Device Status Activity (Left side)


This list provides a quick summarysnapshot of the lastmost 5recent childconnectivity organizationsevents, createdhighlighting underexactly yourhow organization.long ago a device moved to its current Online or Offline state.

📋 Organization Detailsobraz.png

TheCard list displays the following key information for each organization:Elements:

  • Device Name: The specific identifier/name of the device.

  • Organization: The organization or child organization the device belongs to.

  • Status: A color-coded indicator showing the current state (Online/Green or Offline/Red).

  • Status Changed Time: Displays the relative or absolute time the device last switched status (e.g., "Online since 1 hour ago" or "Offline since 6 hours ago").

  • Time Filters: Quick-toggle options to filter events within the last 1, 6, 12, or 24 hours.

Scope: Your organization + direct child organizations.

Use Cases:

  • Connectivity Troubleshooting: Identify devices that have recently dropped offline to prioritize immediate maintenance or remote restarts.

  • Stability Monitoring: Observe if specific organizations are experiencing frequent "flapping" (devices repeatedly cycling between online and offline).

  • Deployment Validation: Confirm that newly installed devices have successfully reached an "Online" status within the expected timeframe.

Map Functionality

The interactive map displays geographic locations of your device fleet.

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Location Data Sources

Devices appear on the map only when location data is available from:

  1. GPS Service (Automatic)

  • Device fetches GPS coordinates

  • Manual Entry

  • The User sets fixed coordinates

  • Stored in cloud only (not on device)

  • Useful for stationary installations without GPS

⚠️ Important: If neither source is active, the device will not appear on the map, even if online.

Device Status Indicators

Online Device Icon:

  • Gateway symbol with Wi-Fi icon

  • Green dot indicator

  • Hover to see Serial Number

Offline Device Icon:

  • Gateway symbol with warning/alert icon

  • Hover to see Serial Number

Map Navigation

Zoom Controls:

  • Plus (+) Button: Zoom in for detailed view

  • Minus (-) Button: Zoom out for broader overview

  • Location: Top-left corner of map

  • Mouse Wheel: Alternative zoom method (if supported)

Pan/Drag:

  • Click and hold to drag map

  • Reposition view to focus on specific regions

💡 Pro Tip: Use the map for quick visual confirmation that devices are deployed in expected locations.


Currently Connected Users (Right side)

This card displays a view of all users currently connected to the VPN tunnel via the Atra VPN Client.

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Card Elements:

  • User Name: The identity of the user currently connected.

  • Organization: The name of the recently created child organization (e.g.,with DEMO_1,which TESTthe ORGANIZATIONuser 1).is associated.

  • CreatedVPN On:Tunnel Name: The datename andof timethe VPN tunnel to which the user is connected.

  • Connected Time: The specific timestamp when the organizationuser wasestablished created.the connection to the VPN tunnel.

Scope: Your organization + direct child organizations.

Use Cases:

  • Gain instant visibility into how many users are actively working via VPN at any given moment.

  • See which VPN tunnels are most heavily utilized by tracking the distribution of active users across available tunnels.

Note: This card will only be displayed if a user is connected; otherwise, the map will be shown in full width.

Recent Activity Tables

🧭Recently Registered Devices

This table shows the last 10 devices added to your system, providing a quick view of new devices onboarding.

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Column

Information

Name

Custom device identifier

Model

Gateway model name

Organization

Assigned organizational name

Registered By

User who registered the device

Registered On

Date and time of registration

Key Action:

  • Click device Name → Opens full Device Detail Page for monitoring

Common Uses:

  • Verify recent device additions were processed correctly

  • Identify who registered devices

Recently Added Child Organizations

This list shows the last 5 child organizations created.

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Column

Information

Name

Child organization identifier

Created On

Date and time of creation

Common Uses:

  • Verify that new organizations were created correctly

Device Count by Organization (Treemap)

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The Device Count by Organization treemap visuallyprovides representsan theintuitive distributionvisual representation of devicesdevice distribution across your currentorganizational organization and its direct child organizations.hierarchy.

🎯 Purposeobraz.png

The treemap uses

Understanding the sizeTreemap

of

Visual each rectangular area to represent the relative number of devices within each organization.Encoding:

  • LargerRectangle rectanglesSize: indicateProportional a higherto number of registereddevices in that organization

  • Larger Rectangle: More devices. assigned

  • Smaller Rectangle: Fewer devices assigned

📊 Data DisplayDisplay:

  • Organization Area:Label: EachName visible inside each rectangle represents a single organization (e.g., ATREYO DEMO, DEMO_1, TEST ORGANIZATION 1).

  • Device Count: Hover overTooltip: anShows organization’s area (e.g., the tooltip for ATREYO DEMO) to view the exact numberdevice of devices registered under that organization.count

  • Color: Each organization has a distinct color

Important Note:Scope TheNote

number

⚠️ shownCritical representsUnderstanding:

only

Each therectangle shows ONLY devices registered directly to that specific organizationorganization. — itIt does notNOT include devices from its child organizations.organizations Eachbelow childit.

organization

Example:

has
    its
  • own

    ATREYO separate(Level area1): and50 countdevices withinregistered thedirectly

    treemap.

  • DEMO_1 (Level 2 child): 30 devices registered directly

  • Treemap shows: ATREYO = 50, DEMO_1 = 30 (NOT 80)

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