Understanding Device Details & Status

The Device Detail Page is your comprehensive monitoring dashboard for individual devices. It provides asystem complete,information, in-depthresource viewutilization, ofnetwork yourconnectivity device's operational status, technical specifications,details, and networkGPS health.location.

Accessing Device Detail Page

From Device List:

1. Navigate to Devices section

2. Locate target device in table

3. Click the device Name (underlined link)

4. Device Detail Page opens

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Page Layout Overview

The Device Detail Page uses a two-column layout:

Left Panel: Static device identity and metadata
Right Panel: Dynamic monitoring data across four tabs

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At-a-Glance Information (Left Side)

Panel)

The left panel ondisplays the left provides the foundationalcore identity ofand information for your device:device.

Pencil icon to modify description

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Detailed View & Monitoring (Right Side)

On the right side, you'll find a Refresh Button and four dedicated tabs for technical monitoring:

Tab 1: Device Information

This tab provides the static, core technical specifications of your device's operating system and internal components.

System✏️ Information

Here are the definitions and examples for the requested System Information parameters:

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Modem

Editing Device Description

To Edit Description:

1. Click Edit button (✏️ pencil icon)

2. Edit Description dialog opens

3. Modify text (max 1000 characters)

4. Click SAVE to confirm changes

5. Click CLOSE to discard changes

Use Cases for Description Field:

• Physical location updates

• Maintenance schedules

• Contact information for site

• Network configuration notes

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Detailed Monitoring Tabs (Right Panel)

The right panel contains four tabs for in-depth device monitoring. A Refresh button (🔄) in the top-right corner manually updates tab data.

Tab Navigation:

1. Device Information

2. Resource Utilization

3. Network Information

4. GPS Location

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Tab 1: Device Information

This tab displays static technical specifications of your device's operating system, hardware, and cellular modem.

Section A: System Information

Core operating system and processor details.

Parameter	Definition	Example
Model OS Name	The specific Operating productsystem commercial name or number assigned by the manufacturer to identify the design and capabilities of the modem hardware.	Netgear CM1200, OpenWRT, HuaweiDebian, B535,Ubuntu Cisco 829
Firmware Version OS Platform	The specific OS versionfamily numberor ofkernel thetype embedded software (firmware) that controls the modem's operations. This is crucial for performance and security updates.	V1.01.03, 1.0.0.1_R20240915, Linux 2.1.25
IMEI OS Version	International Mobile Specific Equipment Identity; a unique 15-digitrelease number used to identify and distinguish a cellular modem (or any mobile device) globally. It's often checked by networks to allow or block service.	356789012345670 (The 10.0.22621, first24.04 fewLTS digits identify the device type and manufacturer.)
Manufacturer Architecture	The company CPU thatinstruction producedset the modem hardware.	TP-Link, ARRIS, ARMv7l, SierraARM64, WirelessMIPS
Host Name	Device model name	AG-702
Processor Name	CPU model designation	MIPS 24KEc V5.5, ARMv7 Processor rev 5

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Section B: Modem Information

Cellular modem hardware and firmware specifications.

Parameter	Definition	Example
Model	Manufacturer's modem product designation	-
Firmware Version	Embedded software version number	V1.01.03, 2.1.25
IMEI	International Mobile Equipment Identity (15 digits)	123456789111111
Manufacturer	Company that produced the modem	-

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Tab 2: Resource Utilization

This sectiontab is your device'sdevice Healthhealth Dashboard,dashboard, showing real-timeperformance performancemetrics and 24-hour historical usage.trends.

Example:

💡CPU: Health1 Insight: Monitoring these resources helps ensure your device is running optimally and not experiencing bottlenecks.cores

Utilization: 45%

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RAM Utilization

Displays:

• Total RAM capacity

• Currently used RAM

• Utilization percentage

Example:

RAM: 128 MB total

Used: 66 MB (51.5%)

💡 Memory Management: High RAM usage isn't always problematic. Modern systems use available RAM efficiently. Concern arises when usage stays at 90%+ for extended periods.

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Storage Utilization

Displays:

• Total storage capacity

• Used storage space

• Utilization percentage

Example:

Storage: 512 MB total

Used: 270 MB (52.73%)

Common Storage Consumers:

• Logs

• Application data

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24-Hour Performance Graphs

Below the real-time cards, three line graphs display historical resource usage trends.

Graph Specifications:

• Time Range: Last 24 hours

• Data Points: Every 1 minute

• X-Axis: Time (hours)

• Y-Axis: Utilization percentage (0-100%)

Graph Types:

1. CPU Usage Graph (Green line)

2. RAM Usage Graph (Blue line)

3. Storage Usage Graph (Yellow line)

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Analyzing Performance Trends

Normal Patterns:

CPU:

• Fluctuates based on workload

• Spikes during data transmission or processing

• Should return to baseline after tasks complete

RAM:

• Typically steady with gradual increases

• May step up when new processes start

• Rarely decreases significantly without restart

Storage:

• Gradually increases over time

• Sudden jumps indicate large file writes

• Decreases indicate log rotation or cleanup

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Tab 3: Network Information

TrackThis thetab connectionprovides statusdetailed andconnectivity data usageinformation for both wired (Ethernet) and cellularwireless (Cellular) network interfaces.

The tab is organized into two sections:

1. Ethernet Card Information

2. Cellular Card Information

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Section A: Ethernet Card Information

Wired network interface details for WAN (internet) and LAN (local network) connections.

Typical Display: Multiple ethernet interfaces may be shown (e.g., WAN, LAN, LAN2)

Ethernet Parameters

IMSI,

ICCID,

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Section B: Cellular Card Information

Wireless cellular network connectivity details for mobile or backup internet connections.

Cellular Parameters

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Ethernet

Card

Interpreting Information:Signal Strength

Signal strength is measured in dBm (decibel-milliwatts), a logarithmic scale where higher (less negative) values indicate stronger signals.

HereSignal areQuality the definitions and examples for the Ethernet card parameters:Scale:

Factors Affecting Signal:

• Distance from cell tower

• Physical obstructions (buildings, terrain)

• Weather conditions

• Network congestion

• Antenna quality and positioning

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Cellular Troubleshooting Quick Guide

Problem: Poor Signal Strength (<-100 dBm)

Solutions:

1. Antenna Positioning: Relocate device or adjust external antenna

2. Alternative Location: Move device to higher elevation or near window

Problem: No Cellular Card Information:Connection

HereCheck:

are

short
• definitions

  ✅ SIM card inserted correctly

• ✅ Carrier account is active and examplespaid

• ✅ APN settings match carrier requirements

• ✅ Device is in carrier coverage area

• ✅ IMEI is not blocked by carrier

Problem: High Data Usage

Investigate:

• Check Downloaded/Uploaded Data totals

• Review application data transmission settings

• Confirm data is being sent via cellular (not ethernet)

• Look for unauthorized usage or malware

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Tab 4: GPS Location

This tab manages device location tracking through automatic GPS data or manual coordinate entry.

Location Tracking Modes

The tab offers two mutually exclusive modes:

1. Auto Mode: Automatic GPS tracking

2. Manual Mode: User-defined coordinates

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Option A: Auto Mode

Automatic location tracking using the device's internal GPS modem.

How It Works:

1. Device's cellular cardmodem information:contains GPS receiver

2. Modem locks onto GPS satellites (requires 4+ satellites)

3. Location data calculated on device

4. Coordinates transmitted to Atra RMS

5. Map updates automatically

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GPS Data Fields

When Auto mode is active and GPS has a fix, the following data is displayed:

invalid)

Tab 4: GPS Location

This tab manages how the device's physical location is tracked. You have two options: Auto or Manual.

Option: Auto (Recommended for Mobile Devices)

The device automatically sends location data obtained from its modem to the cloud. This is ideal for devices mounted on vehicles or where real-time location tracking is essential.

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Option:Understanding ManualGPS Accuracy

IfSatellites theCount:

• 4+ satellites: Minimum for 3D fix (lat, lon, altitude)

• 3 satellites: 2D fix only (lat, lon, no altitude)

• 8-12 satellites: Optimal accuracy

• <3 satellites: No position fix possible

HDOP (Horizontal Dilution of Precision):

• Quality Indicator: Lower values = better accuracy

• Scale:

• 1.0-2.0: Excellent (typical accuracy: 1-3 meters)

• 2.0-5.0: Good (typical accuracy: 3-10 meters)

• 5.0-10.0: Moderate (typical accuracy: 10-30 meters)

• >10.0: Poor (accuracy degraded)

Validity Codes:

• 'A' (Active/Valid): GPS data is current and reliable

• 'V' (Void/Invalid): GPS data is stale or unreliable

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GPS Troubleshooting

Problem: No GPS Fix

Common Causes:

• ❌ Device is indoors (GPS requires clear sky view)

• ❌ Device is in metal enclosure (blocks signals)

• ❌ GPS antenna not connected properly

• ❌ Location service disabled in device settings

Solutions:

1. Move Device: Place near window or outdoors temporarily

2. Check Antenna: Verify external GPS antenna connection

3. Wait: First fix can take 5-15 minutes ("cold start")

4. Verify Settings: Ensure GPS service is disabledenabled

Problem: Poor Accuracy (High HDOP)

Solutions:

• Improve Sky View: Remove obstructions above device

• Wait: Accuracy improves as more satellites are acquired

• External Antenna: Use high-quality external GPS antenna

• Check Environment: Avoid placement near RF interference sources

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Use Cases for Auto GPS Mode

Ideal Scenarios:

• ✅ Vehicle-mounted devices (fleet tracking)

• ✅ Mobile equipment monitoring

• ✅ Temporary installations requiring location verification

• ✅ Asset tracking applications

• ✅ Devices requiring location-based automation

Not Recommended:

• ❌ Stationary indoor installations

• ❌ Underground or unavailable,heavily youshielded canlocations

  manually
set
• the

  ❌ device'sLocations with poor GPS visibility

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Option B: Manual Mode

User-defined static location (coordinates.

How It Works:

1. User enters Latitude and Longitude).Longitude manually

2. Coordinates stored in cloud only

3. Location displayed on Overview map

4. No data transmitted from device

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Manual Location Entry

Input Fields:

Latitude:

• Format: Decimal degrees

• Range: -90° to +90°

• North: Positive values

• South: Negative values

• Example: 23.0225 (23° N)

Longitude:

• Format: Decimal degrees

• Range: -180° to +180°

• East: Positive values

• West: Negative values

• Example: 72.5714 (72° E)

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Finding Coordinates for Manual Entry

Method 1: Google Maps

1. Open Google Maps (maps.google.com)

2. Right-click on desired location

3. Click "What's here?"

4. Coordinates appear at bottom (click to copy)

5. Format: Latitude, Longitude (e.g., 23.0225, 72.5714)

Method 2: GPS Device/Phone

1. Use smartphone GPS app

2. Stand at device location

3. Record coordinates from app

4. Enter into Manual Location fields

Method 3: Physical Address Lookup

1. Use geocoding service (e.g., geocode.xyz)

2. Enter physical address

3. Service returns coordinates

4. Verify accuracy on map before using

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Important Limitations of Manual Mode

⚠️ ImportantCritical Note:Understanding:

Manual location data is stored onlyONLY in the cloudcloud, and notNOT on the device. The physical location of the device may differ from the location you set manually.

device.

Implications:

💭FAQs

How do I get to the Device Detail Page?

From the Device List Page, simply click on the name of the device you wish to inspect. This will take you directly to its detail page.

What is the most important information on the Device Detail Page for troubleshooting?

Look at the Resource Utilization tab. This section shows real-time usage for CPU, RAM, and Storage, along with 24-hour historical graphs. This data gives you immediate insight into the device's health and performance.

What does a low HDOP value mean in the GPS Location tab?

HDOP stands for Horizontal Dilution of Precision. A low HDOP value (typically between 1 and 2) is a good thing! It means the satellite signals are well-distributed, giving you a more accurate device position.

What's the difference between "Auto" and "Manual" GPS location?

• Auto:Map TheDisplay: deviceDevice automaticallyappears sendsat real-timemanual location dataon gatheredOverview from its internal modem.map

• Manual:Device YouReality: manuallyPhysical enterdevice thehas coordinates.no Thisknowledge dataof isthis storedlocation

  only
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  Mismatch cloud,Possible: notDevice onmay thebe device,physically and is used when the device's physical GPS service is unavailable.elsewhere

⚠️ Use Manual Mode Only When:

• GPS is unavailable (indoor, underground, shielded locations)

• Device is stationary and location won't change

• Approximate location is sufficient for your needs

• You understand the location is for reference only

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Use Cases for Manual Mode

Appropriate Scenarios:

• ✅ Fixed indoor installations (factories, server rooms)

• ✅ Underground installations (basements, tunnels)

• ✅ Devices in GPS-shielded enclosures

• ✅ Legacy devices without GPS capability

• ✅ Approximate location sufficient for inventory purposes

Not Recommended:

• ❌ Mobile devices requiring real-time tracking

• ❌ Situations requiring precise location verification

• ❌ Applications with location-based automation

• ❌ Compliance scenarios requiring actual device location

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