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New to Atra RMS? Start here! Your First 5 Minutes Log In → Use credentials View Dashboard → See all your devices at a glance Register Your First Device → Add Atreyo gateway to Atra RMS   Invite Team Members → Add users to your organization...

This section guides new users through the account activation process after receiving an invitation email. Invitation Email Overview The invitation email contains: Header: Subject: "Invitation to Join Atra RMS" Sender: Atra Body: Welcom...

Q: How do I get to the Device Detail Page? A: From the Device List Page, click on the name of the device you wish to inspect. This will navigate you directly to its detail page. Q: How do I get to the Device Detail Page? A: From the Device List Page, ...

Quick Troubleshooting Can't see Edit button? Check you have "Roles Edit" permission Verify not trying to edit Company Admin role Can't toggle switches? Click Edit button first to enter Edit Mode Changes not saving? Check role nam...

The Tunnel Overview page is your control center for managing an individual VPN tunnel, its process, and its connected clients. Accessing Tunnel Overview Navigate to VPN section Locate tunnel in VPN Tunnel List Click Tunnel Name (blue/underlin...

Example 1: Creating Production Tunnel Scenario: Factory needs VPN access to 5 gateways and 10 users Steps: Navigate to VPN → Click CREATE Name: "Factory_Production_VPN" Organization: "Manufacturing Plant A" Add 5 devices: Gateway...

If you forget your password, use this process to reset it securely. Step 1: Password Recovery Page Accessing Recovery Page: Go to login page Click "Forgot password?" link Password Recovery page opens Step 2: Enter Registered Email...

Account Menu & Profile Options Access user-specific settings and account information through the account menu. Accessing Account Menu Location: Bottom-left corner of sidebar Steps: Look for your name at bottom of left sidebar Click on your name...

This section consolidates troubleshooting guidance across all Atra RMS features. Device Connection Issues Device Shows "Offline" After Registration [INSERT SCREENSHOT: Device_Disconnected.png] Symptoms: Device appears in Device List Status shows ...

This use case explains how a PLC connected to an AG-702 gateway can be securely accessed from a remote location using ATRA RMS and the ATRA VPN Client , without exposing the PLC or local network to the public internet. 1. Network Setup (AG-702 and PLC) 1.1 C...