Skip to main content

Account Setup Guide

This section guides new users through the account activation process after receiving an invitation email.

Invitation Email Overview

embedded-image-RFtlubOd.png

The invitation email contains:

Header:

  • Subject: "Invitation to Join Atra RMS"

  • Sender: Atra

Body:

  • Welcome message

Primary Action:

  • "Set Up Password" button (teal)

  • Clicking opens account setup page in browser

Alternative Access:

  • Full invitation URL provided below button

  • Format: https://atra.atreyo.io/invite?token=...

  • Use if button doesn't work (copy and paste into browser)

Expiration Notice:

  • Invitation valid for 24 hours from the time you are invited.

  • After 24 hours, link becomes invalid.

  • Must request new invitation from organization administrator or the person who invited you.


Account Setup Steps

Step 1: Click Setup Link

Method A: Click Button

  1. Open invitation email

  2. Click "Set Up Password" button

  3. Browser opens account setup page

Method B: Copy/Paste URL

  1. Locate full URL in email (below button)

  2. Copy entire URL

  3. Paste into browser address bar

  4. Press Enter


Step 2: Account Setup Page

The Account Setup page allows you to create a password for your new Atra RMS account.

embedded-image-b0RfBo6a.png


Step 3: Password Requirements

Your new password must meet all of the following security requirements:

Mandatory Requirements:

Requirement

Description

Example

Length

Minimum 8 characters

MyP@ssw0rd (10 chars ✓)

Lowercase

At least one lowercase letter (a-z)

myPassword1! ✓

Uppercase

At least one uppercase letter (A-Z)

MyPassword1! ✓

Numeric

At least one number (0-9)

MyPassword1! ✓

Special Character

At least one symbol (!@#$%^&*)

MyPassword1! ✓

Additional Restrictions:

❌ Cannot start with hyphen (-): -MyPassword1! is invalid
❌ Cannot contain parentheses ( ): MyPass(word)1! is invalid

Password Examples:

✅ Valid Passwords:

  • SecurePass123!

  • W0rk@Home2025

  • MyStr0ng#Pass

  • $ecure123Work

❌ Invalid Passwords:

  • password (no uppercase, number, or special char)

  • Password1 (no special character)

  • PASSWORD1! (no lowercase)

  • -Password1! (starts with hyphen)

  • Pass(word)1! (contains parentheses)

  • Pass1! (too short, only 6 characters)


Step 4: Enter Password and Confirm Password

Password Field:

  1. Click in "Password" input field

  2. Type your chosen password meeting all requirements

  3. Click eye icon (👁️) to toggle visibility (optional)

Confirm Password Field:

  1. Click in "Confirm Password" input field

  2. Re-type the exact same password

  3. System validates both passwords match


Step 5: Create Account
  1. Verify all password requirements satisfied

  2. Confirm both password fields match

  3. Click "CREATE ACCOUNT →" button

System Processes:

  1. Validates password meets all requirements

  2. Validates passwords match

  3. Creates account in Atra RMS

  4. Expires invitation link

  5. Sends confirmation email

Success:

  • Account created successfully

  • Confirmation email sent to your address

Error:

  • If validation fails, error message displays

  • Correct the issue and try again

       


Account Creation Success Email

embedded-image-AqKqwkyX.png

Shortly after account creation, you'll receive a confirmation email.

Email Contents:

  • Subject: "Atra RMS Account Creation Successful"

  • Confirmation message

  • "Go to Atra RMS" button linking to login page

  • Backup URL for login page

Purpose:

  • Confirms account is active and ready

  • Provides easy access to login page

  • Serves as confirmation record


Important Notes on Expiration

⏰ 24-Hour Validity:

After 24 Hours:

✅ Post-Setup Expiration:

Once you successfully set up your password:


Invitation Expired 

embedded-image-IUupWzqD.png

If you try to access an expired invitation link, you'll see:

Message:

Common Reasons:

Time Limit: 24 hours passed since invitation was sent

Next Steps:

If Account Already Created:

If Account Not Yet Created:

  • Contact the person who invited you

  • Request a new invitation email

  • Complete setup within 24 hours of new invitation




Login Page Guide

The login page is your entry point to the Atra RMS platform.

embedded-image-yPENNbTj.png

Accessing the Login Page

Direct URL:

https://atra.atreyo.io/login

From Emails:

  • Click "Go to Atra RMS" button in any system email

  • Backup URL provided in emails


How to Log In

[INSERT SCREENSHOT: Login_Form.png]

Step 1: Enter Email

  • Click in "Email" field (📧)

  • Type your registered email address

  • Example: user@rms.in

Step 2: Enter Password

  • Click in "Password" field (🔒)

  • Type the password you created during setup

  • Click eye icon (👁️) to toggle visibility (optional)

Step 3: Log In

  • Click "LOG IN →" button (teal)

  • System validates credentials

  • If valid, redirects to Atra RMS overview page


Troubleshooting Login Issues

Problem: "Invalid Password" Error

Solutions:

  • ✅ Verify email is correct (check for typos)

  • ✅ Ensure password is correct (check Caps Lock)

  • ✅ Use "Forgot password?" if password unknown


Problem: "User Not Found"

Solutions:

  • ✅ Verify account setup was completed

  • ✅ Check if invitation expired before setup

  • ✅ Contact administrator to verify invitation was sent

  • ✅ Request new invitation if needed


Need Help?

Forgot Password?

  • Click "Forgot password?" link below login button

  • Initiates password recovery process

  • See Password Recovery Guide section

Contact Us:

  • Click "Contact Us" link at bottom

  • Opens Contact Us forml

  • Atreyo Research and Development LLP