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PLC Access Setup Guide
This use case explains how a PLC connected to an AG-702 gateway can be securely accessed from a r...
Key Features of the Atra VPN App
Auto-Updater The app automatically checks for updates on launch. Update Available: Dialo...
Roles & Permissions FAQs
Quick Troubleshooting Can't see Edit button? Check you have "Roles Edit" permission Ve...
Understanding Role Permissions
Click any role name in the list to open the Role Detail Page. Role Detail Page Shows: Rol...
Role Creation Guide
Quick Steps Click +CREATE ROLE button Enter Role Name (3-50 characters, letters/numbers...
User Invite Guide
Invite new users to join your Atra RMS organization through a secure email invitation process. S...
View and Manage Users
The main Users interface provides a comprehensive view of all users in your organization and imme...
Child Organization Creation Guide
Follow these steps to create a new child organization under your current organization. Step 1: N...
View and Manage Child-Organizations
The main Organizations interface displays all child organizations under your management. Inter...
Manage and View VPN Tunnel Profiles
The Tunnel Overview page is your control center for managing an individual VPN tunnel, its proces...
View VPN Tunnels
The main VPN interface displays all VPN tunnels under your management. Interface Actions (To...
Understanding Device Details & Status
The Device Detail Page is your comprehensive monitoring dashboard for individual devices. It prov...
Device Registration Guide
Follow this 4-step process to register and activate new devices on your Atra RMS platform. Prere...
View and Monitor Your Devices
The Device List is your central hub for monitoring all registered devices. The table automaticall...
Account Setup Guide
This section guides new users through the account activation process after receiving an invitatio...
Comprehensive Troubleshooting
This section consolidates troubleshooting guidance across all Atra RMS features. Device Connecti...
Account Profile
Account Menu & Profile Options Access user-specific settings and account information through the...
Password Recovery Guide
If you forget your password, use this process to reset it securely. Step 1: Password Recovery Pa...
Atra VPN Desktop App FAQs
Q: Where can I download the Atra VPN Client? A: Log in to Atra RMS web interface → VPN section →...
Troubleshooting Common Atra VPN App Issues
Installation Issues Problem 1: Windows Protection Screen Symptom: Blue screen: "Windows protect...