Atra RMS
- Purpose: This user guide provides comprehensive instructions for using the Atra RMS platform for IIoT device management, monitoring, and VPN connectivity.
- Intended Audience: End users, administrators, and technical staff managing devices and organizations within Atra RMS.
Quick Start Guide
New to Atra RMS? Start here! Your First 5 Minutes Log In → Use credentials View Dashbo...
Account Setup Guide
This section guides new users through the account activation process after receiving an invitatio...
Getting Started with Atra-RMS
The Overview page is your command center in Atra RMS, offering a birds-eye view of your fleet and...
Manage Your Devices
The device section provides a seamless process for registering and monitoring Atreyo gateways. Th...
View and Monitor Your Devices
The Device List is your central hub for monitoring all registered devices. The table automaticall...
Device Registration Guide
Follow this 4-step process to register and activate new devices on your Atra RMS platform. Prere...
Understanding Device Details & Status
The Device Detail Page is your comprehensive monitoring dashboard for individual devices. It prov...
Device Management FAQs
Q: How do I get to the Device Detail Page? A: From the Device List Page, click on the name of th...
Connect Securely with VPNs
The VPN section enables secure remote connectivity between devices and users through encrypted tu...
View VPN Tunnels
The main VPN interface displays all VPN tunnels under your management. Interface Actions (To...
VPN Tunnel Creation Guide
Create a new VPN tunnel to enable secure remote access for users and devices. Prerequisites Bef...
Manage and View VPN Tunnel Profiles
The Tunnel Overview page is your control center for managing an individual VPN tunnel, its proces...
VPN Tunnel Workflow Examples
Example 1: Creating Production Tunnel Scenario: Factory needs VPN access to 5 gateways and 10 us...
Structure Your Organization
The Organizations section allows you to create and manage hierarchical organizational structures ...
User Management
The Users section enables complete user lifecycle management: inviting new users, assigning roles...
Controlling Access with Roles
Roles define what actions users can perform in Atra RMS. Each role is a set of permissions that c...
View Roles
View all roles in your organization and child organizations. Actions: +CREATE ROLE (Teal ...
Role Creation Guide
Quick Steps Click +CREATE ROLE button Enter Role Name (3-50 characters, letters/numbers...
Understanding Role Permissions
Click any role name in the list to open the Role Detail Page. Role Detail Page Shows: Rol...
Roles & Permissions FAQs
Quick Troubleshooting Can't see Edit button? Check you have "Roles Edit" permission Ve...
Atra VPN Desktop Application
The Atra VPN Client is a secure desktop application that provides users with a fast and reliable ...
Installation
System Requirements Supported Operating Systems: Windows 10 (64-bit) - Build 1809 or later ...
Signing In to the Atra VPN App
First-Time Login Step 1: Enter Credentials Use the same credentials as Atra RMS web platform....
Getting Started with the Atra VPN App
Application Dashboard Overview The main dashboard has three sections: Top Bar: App Versi...
Key Features of the Atra VPN App
Auto-Updater The app automatically checks for updates on launch. Update Available: Dialo...
Troubleshooting Common Atra VPN App Issues
Installation Issues Problem 1: Windows Protection Screen Symptom: Blue screen: "Windows protect...
Atra VPN Desktop App FAQs
Q: Where can I download the Atra VPN Client? A: Log in to Atra RMS web interface → VPN section →...
Password Recovery Guide
If you forget your password, use this process to reset it securely. Step 1: Password Recovery Pa...
Account Profile
Account Menu & Profile Options Access user-specific settings and account information through the...
Comprehensive Troubleshooting
This section consolidates troubleshooting guidance across all Atra RMS features. Device Connecti...