VPN Tunnel List (Table View)
This is a well-defined guidance text for your VPN service within atra-rms.
Here is a structured, user-friendly Customer Guidance document based on the text you provided. It's organized to help a user quickly understand the service, how to use it, and what the key terms mean.
🌐 Atra-RMS VPN Service Guidance
The atra-rms VPN service is designed to provide secure remote connectivity between devices and users. It supports both peer-to-peer and peer-to-site connections.
🛠️ Main VPN Interface Actions
The main VPN interface provides several actions to manage your tunnels:
| Action | Description | Location |
| Create Button | Click to navigate to the VPN tunnel creation form and establish a new tunnel. | Primary action area |
| Refresh Button | Manually updates the list of VPN tunnels. Note: The table data automatically refreshes every 15 seconds. | Primary action area |
| Search Bar | Allows you to find specific tunnels by Tunnel Name, Organization Name, or the Created By user. | Search area |
| Filter | Currently not available. | N/A |
| VPN Desktop Application | Link or button to access the VPN Desktop Application. | Top right corner |
📜 VPN Tunnel List (Table View)
The list displays essential information about all your managed VPN tunnels.
| Column | Description |
| Tunnel Name | The name you assigned during creation. Click the name to go to the "VPN Tunnel Overview" page for more detailed information. |
| Process | Indicates the operational state of the VPN server process. Shows either Running or Exited. |
| Tunnel Status | Indicates whether the tunnel is actively managed. Can be Enabled or Disabled. |
| Users | Total number of users allocated to this specific tunnel. |
| Devices | Total number of devices allocated to this specific tunnel. |
| Allocated Clients | The combined total of users and devices allocated to the tunnel. Maximum is 253 clients. |
| Organization Name & Level | The name of the organization and its level under which the tunnel was created or assigned. |
| Created By and At | The username of the person who created the tunnel and the time/date it was created. |
💡 Key Definitions and States
Understanding these terms is crucial for managing your VPN tunnels effectively.
Process (or VPN Process)
The VPN process is the core service running on the VPN server that maintains the secure connection.
| Process State | Meaning | Connectivity Impact |
| Running | The VPN tunnel is active. | Users and devices can connect securely. |
| Exited | The VPN tunnel is inactive. | Users and devices cannot connect. VPN connectivity is lost. |
Troubleshooting Note: The process may exit automatically due to inactivity or technical issues. If a tunnel is inactive, you must manually start or restart the VPN process to restore connectivity.
Tunnel Status
The Tunnel Status determines whether a VPN tunnel is manageable and functional.
| Tunnel Status | Meaning | Manageability & Action |
| Enabled | The tunnel is active and fully manageable. | You can start/stop the VPN process, and add/remove users and devices. |
| Disabled | The tunnel is inactive and locked down. | All actions are blocked. You cannot start/stop the process or manage users/devices. The VPN process automatically exits in this state. |